Return & Refund Policy

Last Updated: 07-11-2025

We want you to love your purchase! If you are not satisfied, we're here to help.

1. Eligibility for Return

• Returns accepted within 7 days of delivery.
• Item must be unused, undamaged, and in original packaging.
• Return is accepted only for defective, damaged, or wrong products delivered.

2. Return Process

1. Email us at casecraftersonline@gmail.com with your order ID and product images.
2. Our team will verify and confirm pickup or return instructions.
3. Once the product is received and inspected, we'll initiate your refund.

3. Refund Timeline

Refunds are processed within 5-7 working days to your original payment method after we receive the returned item.

4. Non-Returnable Items

Customized, personalized, or clearance items are non-returnable unless damaged in transit.

5. Contact Information

Email: casecraftersonline@gmail.com
Phone: +91 9327263615
Address: C-103, Shivam Residency, Near Gangotri Circle, Nikol, Ahmedabad 382350.